Shipping and payment terms
DELIVERY within Germany:
The prices are quoted in Euro (€) including 7% VAT for books and antiquarian articles and 19% VAT for videos, CDs, software and current fan articles. Delivery comes with an pending invoice for regular customers. With new customers we take safety precaution and require an advance transfer payment, cash on delivery or debit advice procedure.We trust you will understand this. After 3 orders with unobstructed settlement we will dispatch further orders with pending invoice. Invoices are due within 14 days past invoice date. Possible dunning costs will be charged with 3.00 € per reminder. - There is no legal compulsion to deliver. Delivered goods remain the property of AGON SportsWorld GmbH (455 BGB). Place of jurisdiction is Kassel.
Delivery time, in as far as the articles are on stock, is about 1 to 3 working days after order received. In case you prefer a swifter delivery, give us a call, please!
POST & PACKAGE COSTS within Germany:
In our departments "Bookstore & Fan Articles", AGON BigCards" and "Collector Accessories" we do not charge P&P costs for deliverance within Germany for orders with more than 40,- € order value. For orders below that value we charge 3.30 €.
In "Antiquariat & Memorabilia" delivery is free upward from an order value of 100.- € within Germany. Below that order value we charge a lump-sum graded according weight:
up to 1kg 2.50 € | up to 2kg 4.50 € | up to 3kg 4.90 € | up to 4kg 5.50 € | up to 5kg 6.30 € | up to 6kg 6.80 € | up to 7kg 7.30 € | up to 31kg 7.50 €.
In both "Collectors Highlights" and "Match Worn Shirts" we offer top-quality ware. Here the order value limit for free post&package is 100.- € and above. But in case the value should exceed 500.- € we dispatch only with an according transport rate. For an order value higher than 500,- € we charge additional 7.- € and for an order value from 2,500.- € upward we charge 20,- €.
"AGON Catalogues" are free from post&package costs. You only pay the protective tarif for the antiquarian- and auction catalogues.
Cash on delivery (COD) is possible within Germany on explicit demand and will be charged on account of the purchaser. Regardless of the order value there are due 6,00 € COD fees for each delivery.
Please find post&package for foreign shipment further below!
Return Shipments:
Return shipments are allowed within 14 days without explanations. This does not apply to videos, CDs and computer software - the removal of the seal or the shrinkwrap counts as fix purchase. Before returning shipments please contact our forwarding department or use the return contact or revocation form in our online-shop service. We will provide due information and a return form. Please read the details on the right of revocation.
In case reasons for a reclamation occur after the first 14 days, please get in contact with us immediately. If it is a justified case we will be ready to send you a return form anyway.
Please do not prompt unpayed-for packages when returning shipment. - these will probably not be accepted and come back to you at your cost.
Terms of Delivery for our Foreign Customers:
Forwarding charges:
Transport costs are depending on effective weight, on country of destination, on time and effort and on potential insurance rates. To get these informations please open an account and simulate a purchase. The Shopwill indicate the respective shipping costs
Dispatch route:
Dispatch will be proceeded at the least expensive rate via Deutsche Post, DHL and their international partner DHL Express. For extraordinary modes of transport like airmail, express delivery or truckage transport for very heavy, extra large or extremely valuable items the recipient bears these additional expenses.
Please check the possibility of such extra costs with us beforehand
.
PAYMENT:
For security reasons we basically charge anadvance payment for customers from foreign countries. We provide an advance proforma invoice for the items you order. Only when payment has been settled we will ship your items. Please use the mode of payment of your choice from those shown below.
When you place your order with us and you provide your credit card details, send cash or have a deposit on your customers account at AGON, your order will be proceeded without delay.
CREDIT CARD:
We accept VISA, Master-Card and American Express. Please provide the long card number, expiry date and card verification number/code (CVN/CVC).
CASH PAYMENT:
Enclose cash in your letter. (We accept Euros, Swiss Francs, British Pounds and US-Dollars).
DEPOSIT ACCOUNT:
We keep an account for you. You provide a minimum of 200.- € by a mode of payment of your choice. When you place your order we will deduct the due expenses from your deposit.
BANK TRANSFER:
To proceed a bank transfer from within the EU please use the following bank codes:
IBAN: DE09 5001 0060 0153 6906 02
BIC-Code: PBNKDEFF
For a transfer from outside the EU you have to cover all additional bank fees.
